Last updated: 27 May 2022
At Ripple we really care about what you think, so we welcome any feedback and will respond to any complaints you may have to try and put things right.
It is important that your complaint is directed to the right place, so:
If you would like to raise a complaint about the service Ripple is providing, or regarding one of the societies or projects we manage, please contact us at:
or write us at:
Ripple Energy Limited, The Frames, 1 Phipp Street, London EC2A 4PS
If you do get in touch, please provide as much information as possible to help us understand the problem so we can try and fix it quickly.
Once you get in touch with us we will try and resolve the problem quickly and efficiently. We will: